Thank you (in advance) for your valuable participation in this 5-7 minute survey.

The goal of this study is to build a shared understanding of the tools that digital product and service teams use to support remote cross-functional collaboration, and where there are opportunities for efficiency gains with better tooling. In return for your participation, you will receive a copy of our survey results, and a copy of our Remote DesignOps Playbook.

Survey Response Goal 62%

The intended audience for this survey and the report are contributors to cross-functional digital product and service design and delivery teams.

  • R&D/Business/Design/Technical Strategists
  • Leads/Architects
  • Project/Product/Business/Design/Tech Managers
  • Analysts/Researchers
  • Designers/UX specialists
  • Front/Back End Engineers
  • Testing/QA

If you’ve participated in any teams to deliver digital products and services – even if you’re not doing that now, tell us about your experience.

As systems designers, we see gaps in support of design project management, collaboration, and shared context. Until recently, the gaps were usually hidden behind the repetitive, high bandwidth communication of colocated teams.

The design discipline is maturing, and more organizations recognize the importance of shared context, but the recent sudden change to fully remote work has highlighted exactly how broad the gap still is on many teams. We are mapping these gaps in teams of different sizes and maturities. This survey and its results will help trace the shape of these challenges, so that we can target best practices to address them.  

With this research, we intend to outline the current state of design operations from both organizational and intra-team perspectives and lay the foundation for a way forward in a paradigm shift.

Sharing is caring, help us reach our goal!