Our Services

Learn more about our integrated services which help to keep a fixed eye on the user while defining, designing, and developing usable and useful products.

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Design Maturity Benchmarking

If you want to know where you are on the road to design maturity you need to start by understanding the level of design integration within your organization.

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Expert UX Evaluation

Conducting an Expert UX Evaluation is one of the best methods for identifying an actionable set of usability issues based on industry standards and expert analysis.

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Business Transformation & Design Leadership

The devil is in the implementation.

Digital optimization creates tremendous opportunities, but even the most beneficial change requires management. We help you create realistic implementation plans based on knowledge of your organization and your people. We understand the operational impact of bringing new technologies online and can help your team harness them to their full potential.

  • Change Management
  • Design Maturity Benchmarking
  • Design System Creation & Setup
  • Mentorship & Coaching
  • Research Operations Setup
  • Training
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Research & Requirements Gathering

Successful strategies are not based on guesswork.

Digital dominance requires a skillful balancing of many factors: business and user needs; short and long-term goals; competitive parity and differentiation. We provide research that will form the foundation of your successful digital strategy, matching a wide range of qualitative and quantitative techniques to your specific needs.

  • Requirements Gathering
  • User Feedback Audit
  • Cross Browser Device Testing
  • Roadmapping
  • Usability Testing

Content

Content is your most valuable digital asset.

Our experts will analyze your content, align it with your user and business goals, and measure its effectiveness. Then we will help you craft an organization-wide strategy to manage your content and keep it relevant and engaging. Finally, we will work with you to operationalize that strategy via expert implementation of tools, processes, structures, and taxonomies.

  • Content Management
  • ECMS & Collaboration Strategy
  • Content Architecture
  • CMS Training
  • Content Strategy
  • CMS Strategy & Planning
  • Content Governance & Lifecycle Management
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User Experience

Looks matter.

Improvements in product usability and design have a profound impact on user satisfaction, accessibility, and success, enhancing competitiveness and product performance in the marketplace. We will work with you to rapidly identify, scope, prioritize, and design a more consistent, usable interface and an optimized user experience.

  • Expert UX Evaluation
  • UX Strategy
  • Information Architecture Design
  • Digital Brand Research
  • UI Mockups
  • User Research
  • Mood Boarding & UI Style Definition
  • Competitive Analysis
  • Wireframing

Technology

Exceptional experiences require exceptional technology.

Building unified, effective experiences requires a firm understanding of technical frameworks and user needs – and how to marry the two seamlessly. We have deep expertise in enterprise systems, open-source technologies, and custom application development, in support of business and user requirements.

  • Technology Evaluation & Selection
  • Enterprise Search Architecture
  • Software & Web Development
  • Technology Architecture & Design
  • Systems Integration Design
  • App Configuration & Development
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Core Services

Don’t overlook the day-to-day.

Essential to every project are the nuts and bolts activities that assure its success: project management, best practices and standards, quality assurance, and guiding principles. These skills, processes, and benchmarks support the exceptional care and professionalism we bring to our work every day.

  • Project Management
  • Guiding Principles
  • Quality Assurance
  • Best Practices & Performance Standards

See our methods and how we get things done.

View Methodology

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