Graphical, tabular and illustrative examples of UX eval deliverables showing recommendations around update prioritization, using consistent layout system, and recommendation area saturation.

We leverage our research to understand users, identify issues, generate insights, and develop strategies. We then create reusable, richly tagged repositories that allow you to trace recommendations or requirements back to the original research inputs on which they were based.

In a UX eval, our team examines the current state of an existing user interface, evaluating it against established UX heuristics and best practices. The evaluation covers several perspectives, including the look and feel, screen workflows, interactions, content, and digital accessibility and usability. An eval can even look at ways to optimize the assets behind the user interface (UI), like templates, components, and libraries. Improving the user experience of a UI means understanding the current state, where it needs to go, and how to connect the dots in between.

Areas of Expertise

We evaluate the usability and effectiveness of the product screens or page templates against a series of UX best practices. Findings address three design perspectives: visual, usability, and interaction, and could include comparisons to competitor sites.


  • Clear conceptual modeling
  • Clear and efficient workflow
  • Facilitation of exploration
  • Access to relevant help
  • Flexibility and efficiency of use
  • Error and confirmation messaging
  • Support of rapid learnability


  • Navigation modeling
  • Appropriate use of interface controls
  • Contextual relevance of info or tools
  • Use of data visualization  
  • Use of defaults
  • Appropriate interaction models

Look & Feel

  • Consistency of layout and organization
  • Appropriate information presentation
  • Effective information hierarchy


  • Effective use of visual elements
  • Consistent language and terminology
  • Accessibility assessment (WCAG)
Small UX Eval

Targeted support

$13,500 For small sites with just five or less page or content types - or - need a focused review of a specific area of your digital product.

Package includes: Repository of issues and recommendations
  • Issues: Categorized, tagged, & ranked
  • Recommendations: Heuristics, best practices, & design effort rating
  • Highly-visual and interactive reports
  • UX glossary

Medium UX Eval

Extended coverage

$20,000 For teams that want to improve a midsized site or digital product with 6-10 unique templates and more robust content.

Everything in Small UX Eval with a broader and deeper set of issues and recommendations.

Large UX Eval

Comprehensive analysis

$27,000 For teams looking for ways to enhance complex and/or content-rich products with 11+ unique templates, including data visualizations and complicated workflows.

Everything in Medium UX Eval with an even broader and deeper set of issues and recommendations.

Custom Expert UX Evaluation

Looking for a different approach?

We Get It

Packages aren't for everyone. If you need an even more focused evaluation, have a more complex product, or want to cover multiple breakpoints or platforms, No problem! We can create a custom package based on your specific needs.

Limina UX Evaluation Dashboards

Our analysis is delivered as a relational database.  This allows for a robust set of dashboards to look at issues by category, severity, issue prevalence, and a host of other views.  This also allows for better design remediation planning and project management coming out of the evaluation.

Featured Work


Website UX evaluation

Conducted a targeted evaluation focused on reviewing specific workflows and screens against industry best practices and competitors. Outputs included prioritized recommendations and a plan for how to apply them


Application UX evaluation

Defining a prioritized set of strategic usability improvement recommendations to advance the interactive experience for multiple user types of an industry-leading legal services platform.

Presentation slides showing the severity of different issues detected through the eval as well as estimated level of effort and benefit.


Related Insights

Related Services

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User Interface (UI) Design

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Design System Creation and Optimization

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Information Architecture Design

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Content Architecture

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UX Srategy

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Content Management