Evaluative Research
Benchmark and measure how usable your products are or how much they improved.
Evaluative research is all about getting your product or service into the hands of real users and feeding learning back to the team so they can continue to iterate confidently with valuable user insights.
There are multiple ways to test the effectiveness of your solution, and you can get started before any code is written. With evaluative research, you can test navigation models and critical workflows in the wireframe stage. The sooner you get your ideas in front of users, the sooner you will know what’s working and what isn’t. We run evaluative research for our clients as well as guide our clients so they can continue to follow research best practices in the future. Our team will define the proper testing cadence, select the most appropriate method, leverage inclusive and accessible recruiting practices and task creation, and get your organization the insights you need.
Areas of Expertise
Evaluative research utilizes a mixed method of research skills that span from usability testing to insight strategy and management.
- Navigation Model (Tree) Testing
- Usability Testing
- Evaluative Surveys
- User Feedback Audit
- Accessability Evaluation
- Journal/Diary Studies
- Insight strategy and management
Our user insights reveal qualitative and quantitative metrics in our comprehensive research reports. Whether it’s from our evaluative research of any of our other user research and testing engagements, your team will have access to the raw data in our insight repository or can work directly from the report.
How to Engage
Expert Blocks
Buy blocks of time from subject matter experts in user research, interaction design, usability testing, UX strategy, design leadership, and design operations. Perfect for mentoring junior resources, supporting process changes, tool adoption, and more.
UX Subscription
Access a fixed number of hours per month for any UX services your organization needs, including monthly audits, regular consultations, and continuous feedback. Benefit from a fixed fee and consistent delivery and quality.
By Project
Engage our team for specific projects like mobile/web app design, user research, audience segmentation, journey mapping, service blueprinting, or design operations support. Each project is scoped and planned to meet your unique needs and timelines.
Unsure?
Not sure what you need? We offer an overview of UX services and operating models to understand your organization’s needs. Our consultation will help identify the best services to maximize your business value.
Clients
Related Insights
Related Services
Exploratory Research
Journey Mapping
Insight Strategy and Management
Design Operations Setup
Service Design
Want to see how your digital stuff impacts people?
Let’s test your experience models with real users and customers and see where you can tweak it for optimal outcomes!